Skip to content

Existing users redirected to onboarding after being removed from organization #28557

@zhyd1997

Description

@zhyd1997

Found a bug? Please fill out the sections below. 👍

Issue Summary

When adding an existing user to an organization and then removing them, the user’s account appears to lose its existing state and is incorrectly treated as a new user. After removal, the user is redirected to the Cal.com onboarding flow, as if their account data has been reset or deleted.

This behavior suggests that removing a user from an organization may unintentionally affect their core user account data or onboarding status, which should remain independent of organization membership.

Steps to Reproduce

  1. Log in with an existing Cal.com user account (with completed onboarding).
  2. Create or access an organization.
  3. Add the existing user to the organization.
  4. Remove the user from the organization.
  5. Log in again as the removed user (or refresh session).

Additional context:

  • The user was already fully onboarded before being added to the organization.
  • The issue occurs immediately after removal from the org.

Actual Results

  • The user is redirected to the onboarding screen.
  • Existing account state appears to be lost or ignored.
  • The system behaves as if the user is a new user.

Expected Results

  • Removing a user from an organization should not affect their core account data.
  • The user should retain:
    • Their onboarding completion state
    • Their personal account settings and data
  • After removal, the user should continue using Cal.com normally without re-onboarding.

Technical details

Evidence

Image

Metadata

Metadata

Assignees

No one assigned

    Labels

    🐛 bugSomething isn't working

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions