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Copy file name to clipboardExpand all lines: cloudbees-cd/es-to-os-migration/README.md
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@@ -9,9 +9,14 @@ CloudBees has provided the [reporting-data-reindex.pl](reporting-data-reindex.pl
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> [!IMPORTANT]
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> As described in the [known issues of the data migration](https://docs.cloudbees.com/docs/cloudbees-cd/latest/troubleshooting/data-migration-es-to-os#data-migration-known-issues), the migration options provided by CloudBees have a timeout of `180 minutes` per index to avoid unexpected hangs.
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> In cases where an index contains a considerably large amount of data, and its migration does not complete within the timeout duration, the migration process fails.
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> In cases where an index contains a considerably large amount of data, and its migration does not complete within the timeout duration, the migration process fails with a `500 read timeout` error.
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> This may result in having to split such indexes into multiple smaller indexes. If you encounter multiple timeout issues, contact CloudBees support.
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> The timeout duration can be increased by updating the following lines in the [reporting-data-reindex.pl](reporting-data-reindex.pl):
> If this does not fix the issue, you may need to split indexes into multiple smaller indexes. If you encounter multiple timeout issues, contact CloudBees support.
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## Dependencies
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This utility requires `cb-perl` to run, and is executable in any environment with a CloudBees CD/RO server or agent installation.
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