Inconsistency in shown media between app and web for albums

[lukra3]

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

• Yes

The bug

I've noticed an inconsistency in the photos and videos shown in an album between the Android app and the web interface.
Some media is missing in the Android app within an album. This seems to come close to #23057, however unlike that issue I can still see the affected photos and videos in the normal timeline. When I try to add them to the album, I get the message "Already added to the album".
Opening the same album in the web interface shows all media correctly.
I already tried:

• Local and server sync from within the app
• Reinstalling the app
• Creating a new album

However nothing of this fixed it.

In Web:

In the App:

Trying to add media to album from timeline:
https://imgur.com/a/0j8xIgD

The OS that Immich Server is running on

Ubuntu 24.04.4 LTS

Version of Immich Server

v2.7.5

Version of Immich Mobile App

v2.7.4 build.3045

Platform with the issue

• Server
• Web
• Mobile

Device make and model

Pixel 7 Pro Android 16

Your docker-compose.yml content

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich
services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    labels:
    # Traefik labels:
      - "traefik.enable=true"
      - "traefik.http.routers.immich-secure.rule=Host(`DOMAIN`)"
      - "traefik.http.routers.immich-secure.entrypoints=https"
      
      - "traefik.http.routers.immich-secure.tls=true"
      - "traefik.http.routers.immich-secure.tls.certresolver=x"
      - "traefik.docker.network=proxy"
      - "traefik.http.routers.immich-secure.service=immich-service"
      - "traefik.http.services.immich-service.loadbalancer.server.port=2283"


      #http redirect:
      - "traefik.http.routers.immich.entrypoints=http"
      - "traefik.http.routers.immich.rule=Host(`DOMAIN`)"
      - "traefik.http.routers.immich.middlewares=redirect-to-https"
      - "traefik.http.routers.immich.service=immich-service"
      - "traefik.http.middlewares.redirect-to-https.redirectscheme.scheme=https"

     
    #Watchtower labels:
      - com.centurylinklabs.watchtower.monitor-only="true"
    # ports:
    #   - '2283:2283'
    networks:
      - proxy
      - immich_internal
    depends_on:
      - redis
      - database
    restart: unless-stopped
    healthcheck:
      disable: false

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    labels:
      - com.centurylinklabs.watchtower.monitor-only="true"
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: unless-stopped
    healthcheck:
      disable: false
    networks:
      - immich_internal

  redis:
    container_name: immich_redis
    image: docker.io/redis:6.2-alpine@sha256:eaba718fecd1196d88533de7ba49bf903ad33664a92debb24660a922ecd9cac8
    labels:
      - com.centurylinklabs.watchtower.monitor-only="true"
    healthcheck:
      test: redis-cli ping || exit 1
    restart: unless-stopped
    networks:
      - immich_internal


  database:
    container_name: immich_postgres
    image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    labels:
      - com.centurylinklabs.watchtower.monitor-only="true"    
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    healthcheck:
      test: >-
        pg_isready --dbname="$${POSTGRES_DB}" --username="$${POSTGRES_USER}" || exit 1;
        Chksum="$$(psql --dbname="$${POSTGRES_DB}" --username="$${POSTGRES_USER}" --tuples-only --no-align
        --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')";
        echo "checksum failure count is $$Chksum";
        [ "$$Chksum" = '0' ] || exit 1
      interval: 5m
      start_interval: 30s
      start_period: 5m
    command: >-
      postgres
      -c shared_preload_libraries=vectors.so
      -c 'search_path="$$user", public, vectors'
      -c logging_collector=on
      -c max_wal_size=2GB
      -c shared_buffers=512MB
      -c wal_compression=on
    restart: unless-stopped
    networks:
      - immich_internal

volumes:
  model-cache:

networks:
  immich_internal:
    driver: bridge 
  proxy:
    external: true

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

IMMICH_SERVER_URL=https://DOMAIN
# The location where your uploaded files are stored
UPLOAD_LOCATION=/mnt/Immich
# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
TZ=Europe/Berlin

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=v2.7.5

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=X

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Reproduction steps

1. Create Album in Web
2. Add photos and videos to the album
3. Open album in web > all added media is visible
4. Open album in app > some media is missing

Relevant log output

Additional information

No response

[alextran1502]

I am not following what you are trying to show from the screenshots and the video capture. Can you share the mobile app logs?

[lukra3]

I am not following what you are trying to show from the screenshots and the video capture. Can you share the mobile app logs?

Both Pictures show the same album
The first image (In Web) shows the web view. All the photos and videos visible there, are not visible in the second picture (In App). So they are not showing in the album in the Android app.

The video shows me trying to add the missing videos and photos to the album, since according to the app, they are not part of this album. However given the message and the web view, they are. They are just not displayed in the app for some reason.

So the issue is that the same album shows two different states depending on whether I access it via web or app. Did this make it clearer?

Immich_log_2026-04-28T172047.789488.log