Auto upload has stopped working

[JammyG]

⚠️ Before posting ⚠️

• This is a bug, not a question or an enhancement.
• I've searched for similar issues and didn't find a duplicate.
• I've written a clear and descriptive title for this issue, not just "Bug" or "Crash".
• I agree to follow Nextcloud's Code of Conduct.

Steps to reproduce

1. After the update, auto uploading was disabled
2. Enable auto uploading
3. Constant pop-ups "Same file already exists, no conflict detected"

Expected behaviour

Auto uploading should not have been disabled, and should not provoke constant error pop-ups.

Actual behaviour

Constant pop-ups "Same file already exists, no conflict detected"

Android version

15

Device brand and model

Google Pixel 8a

Stock or custom OS?

Stock

Nextcloud android app version

3.31.3

Nextcloud server version

31.0.2

Using a reverse proxy?

I don't know

Android logs

I'm probably missing something but I can't find that file.

Server error logs

There's nothing in the server log since 27 May, although other apps are working.

Additional information

As far as I can tell, the Nextcloud app has permission to access all files. Auto upload was working up until the app updated on 28 May.

[JammyG]

Also not working on a Pixel 6, but silently without all the pop-ups.

[Kdubs937]

Exact same issue on Pixel 7 Pro. I tried revoking and re-enabling all permissions. No help. Deleting the app and reinstalling/resetting up. No help. Manual upload works though.

[ZambeiCloud]

Same here. It worked again with the previous version. After the update to 3.31.3 all autoupload jobs were deleted in the app. I set them up again and one upload happend afterwards but now it's not working...

[alperozturk96]

Hello

Thank you for the report.

There are two issues present in this case:

1. Incorrect handling of local file behavior (e.g., file conflicts, showing multiple toast messages).
2. After a version upgrade, previously marked folders are no longer set for Auto Upload.

The first issue has been addressed in this PR: #14410, and the fix is not included in v3.31.3.

I was able to reproduce the second issue. Based on my review so far, I haven't identified any specific changes in the recent updates that would directly affect the logic for setting or reading Auto Upload folders. I am continuing to investigate this and will discuss it further with the team.

[svenb1234]

#14931 for the second issue.

[Goldfingers78]

I'm also having issues with the Auto Upload to my instance. I'm on a S24 Plus device. I've reconfigured it like I've done in the past where the process worked great. Since the update, still will not work. I'm currently on the beta testing group, is this issue only occuring on the beta version and not stable? Please advise.

[alperozturk96]

Hello everyone

Unfortunately, due to a missing AutoMigration configuration in this release, updating to version 3.31.3 may result in the loss of folder configurations for auto-upload, two-way sync, and previously stored offline operations. This occurred because the Room database, without proper migration handling, was cleared during the upgrade process.

We deeply regret this issue and understand how disruptive it can be. In response, we've released version 3.31.4, which includes a fix to prevent this from happening in the future. We’ve also implemented additional safeguards to ensure that similar issues are avoided going forward.

3.31.4 is now available on GitHub

F-Droid and Google Play Store updates are currently under review.

If you are currently using version 3.31.3, please review and reconfigure your folder settings as needed.
In the meantime, we have released version 3.31.4 to ensure that users upgrading from 3.31.2 do not encounter the same issue.

Thank you for your understanding and continued support. We truly appreciate the feedback and patience from the community as we work to improve the app.

[svenb1234]

Now that sounds like a professional answer! Thanks! 👍

[JammyG]

Thanks @alperozturk96 for such a fast and helpful reply! I shall wait (im)patiently for the Google Play Store release 😄

[shalak]

@alperozturk96 do you have any recommendation on how to fix the already broken setups? I mean - if I enable the sync now, it will upload all 1000+ pictures that I have on my phone, duplicating data on my nextcloud instance.

I think a feature of "Set the current folder contents as already uploaded" would be a life saviour for this issue (as well as future issues of this kind and the moment we migrate e.g. from another auto-upload app).

[tobiasKaminsky]

@shalak the option "What to do if the file already exists?" should help you.